Privacy Policy
Reyjao is responsible for the use and protection of your personal data, and we inform you of the following:
For what purposes will we use your personal data?
The personal data we collect from you will be used for the following purposes that are necessary for the service you request:
- Correspondence, communication and information. If you contact us by email, using the contact form on our website, we collect Personal Information contained within such as name, phone number and email address.
What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data: name, phone number and email address.
In addition to the personal data mentioned above, for the purposes stated in this privacy notice we will use the following personal data considered sensitive, which require special protection: name, phone number and email address.
How can you access, rectify or cancel your personal data, or oppose its use?
You have the right to know what personal data we have about you, what we use it for and the conditions of use we give it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); to have it removed from our records or databases when you consider that it is not being used in accordance with the principles, duties and obligations provided in the regulations (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
How can you revoke your consent for the use of your personal data?
You can revoke the consent that you may have given us for the processing of your personal data. However, it is important that you keep in mind that we may not be able to attend to your request or terminate use immediately in all cases, as it is possible that due to some legal obligation we may need to continue processing your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent will mean that we cannot continue to provide you with the service you requested, or the termination of your relationship with us.
To revoke your consent you must submit your request via email to hello@reyjao.com
How can you limit the use or disclosure of your personal information?
In order for you to limit the use and disclosure of your personal information, we offer you the following means:
- Your registration in the Public Registry to Avoid Advertising, which is in charge of the Federal Consumer Protection Agency, so that your personal data is not used to receive advertising or promotions from companies of goods or services. For more information about this registry, you can consult the PROFECO Internet portal.
- Your registration in the exclusion list so that your personal data is not processed for marketing, advertising or commercial prospecting purposes by us. For more information, request support via email to hello@reyjao.com
The use of tracking technologies on our Internet portal
We inform you that on our website we use cookies, web beacons and other technologies through which it is possible to monitor your behavior as an Internet user, as well as provide you with better service and user experience when browsing our page.
The personal data we obtain from these tracking technologies are as follows: Internet Protocol (IP) address of your browser, the type of browser, the type of device from which you visit us (for example, a personal computer or a mobile device), the actions you perform on our website, and the content, features and activities that allow us to have an idea of which parts of the website you visit and how much time you spend in each section. We may also collect information about your interaction with email messages, for example if you opened, clicked, or forwarded a message, which we use to provide services and products to our customers; notify you about new services or products that are related to those already contracted or acquired and communicate changes to them; develop studies and programs that will be necessary to determine consumption habits; conduct periodic evaluations of our products and services in order to improve their quality; evaluate the quality of service we provide; improve, operate, maintain, and debug our website as well as our services; maintain a record of our business relationship with you and in general for administrative purposes such as identification, statistical analysis, billing and collection.
How can you know about changes to this privacy notice?
This privacy notice may undergo modifications, changes or updates derived from new legal requirements; from our own needs for the products or services we offer; from our privacy practices; from changes in our business model, or for other reasons.
We are committed to keeping you informed about changes that may occur to this privacy notice, through publishing the revised version on our website, including the date of the last revision. If we make significant changes to our Privacy Notice, we will notify you via email.